Privacy Policy

1. Introduction

At cpanelfree (accessible at https://cpanelfree.com), your privacy is one of our primary commitments. This Privacy Policy document details the types of information collected and recorded by cpanelfree and how we utilize it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact our data protection team at https://my.cpanelfree.com/contact.php.

2. Information We Collect

When you register for our free web hosting account or browse our website, we may collect the following categories of information:

• Account Registration Details: When registering an account through our client portal (my.cpanelfree.com), we collect your name and email address to provision and manage your hosting service.
• No Financial Data on Free Tier: We never request, process, or store credit card numbers, bank details, or billing credentials for our 100% free hosting tier.
• Log Files & Technical Identifiers: Like standard web server environments, our systems log requests made to our web servers. This includes internet protocol (IP) addresses, browser user-agent, referring/exit pages, date/time stamps, and HTTP response codes. These logs are used strictly for security auditing, DDoS mitigation, and spam abuse prevention.
• Cookies & Local Storage: We use essential session cookies to remember authentication sessions in your client portal and cPanel management interfaces. We do not use intrusive third-party cross-site advertising tracking cookies.

3. How We Use Your Information

We use the collected information solely for legitimate operational purposes, including:

• Provisioning and maintaining your free cPanel web hosting account.
• Sending critical transactional service communications, such as account setup credentials, password reset links, and scheduled maintenance notices.
• Detecting, preventing, and mitigating fraudulent activity, botnets, phishing, and server abuse.
• Analyzing cluster performance, load balancing, and resolving server errors.

4. We Do Not Sell Your Data

We strictly uphold a zero-data-monetization policy. We never sell, rent, lease, or trade user personal data or email addresses to third-party marketing companies, advertisers, or data brokers.

5. Third-Party Infrastructure Services

To operate our secure global infrastructure, we integrate with trusted enterprise providers who adhere to strict data protection standards:

• Let's Encrypt: Automated issuance and renewal of SSL/TLS certificates.
• Cloudflare / Edge Networks: Reverse proxy and DNS caching for DDoS mitigation and global routing.
• Optional Upgrades (Merahost): If you choose to upgrade to a paid hosting tier, payment processing is handled through PCI-DSS compliant payment gateways on our partner network.

6. GDPR & User Data Rights

Under international privacy regulations (including GDPR and CCPA), you are entitled to several fundamental data rights:

• The right to access: You may request copies of personal data stored in your account.
• The right to rectification: You can modify or update inaccurate personal details via your client dashboard.
• The right to erasure: You have the right to request the permanent deletion and termination of your hosting account and associated databases.
• The right to data portability: You can export full backups of your website files and MySQL databases at any time via cPanel.

7. Contact Us

If you have questions, privacy requests, or wish to exercise your data rights, please submit a ticket via our client portal: