1. Information We Collect
We may collect the following categories of information:
- Contact details you provide, such as name, email address, and support message content.
- Technical data, such as IP address, browser type, device type, language, and approximate location.
- Usage data, such as pages viewed, links clicked, session duration, and referral source.
- Order and account-related information processed through our client portal and payment partners.
2. How We Use Information
We use information to:
- Provide and improve website functionality and support.
- Process registrations, orders, and service requests.
- Prevent fraud, abuse, and security incidents.
- Communicate account, service, policy, or support updates.
- Measure website performance and improve user experience.
3. Cookies and Similar Technologies
We may use cookies and similar technologies to keep sessions active, remember preferences, analyze traffic, and improve performance.
You can control cookies through your browser settings. Disabling cookies may affect some site features.
4. Sharing of Information
We may share information only when reasonably necessary, including with:
- Hosting, infrastructure, analytics, fraud-prevention, and customer-support providers.
- Payment and billing partners to process purchases and prevent payment abuse.
- Law enforcement or regulators when required by law or to protect rights and safety.
We do not sell your personal information.
5. Data Retention
We keep personal information only as long as needed for business and legal purposes, including account maintenance, dispute handling, fraud prevention, and compliance obligations.
6. Data Security
We use reasonable technical and organizational measures to protect information from unauthorized access, disclosure, alteration, and destruction.
No transmission or storage method is 100% secure, but we continuously work to maintain appropriate safeguards.
7. International Data Transfers
Your information may be processed in countries other than your own. Where required, we use appropriate safeguards to protect personal data during cross-border transfer and processing.
8. Your Rights
Depending on your location, you may have rights to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict certain processing activities.
- Request portability of eligible personal data.
To exercise these rights, contact us using the support channel listed below.
9. Third-Party Links
Our website may include links to third-party websites and services (including account portal and partner order pages). Their privacy practices are governed by their own policies.
10. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us for removal review.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material updates will be reflected by revising the “Last updated” date on this page.
12. Contact
For privacy-related questions or requests, contact us via
Support.
Related legal page:
Terms & Conditions